Customer Success Team

About Our Customer Success Team

Our Customer Success Team is a cross functional team that has business analysts, developers, marketing, sales, support and project management resources. Our mission is to ensure that our partners and their clients are successful with learning, using and selling our products.

Mark McNab: Programmer Analyst – Web

Mark has over 15 years of solid experience in web design, development and maintenance including overall management of the production process. Prior to joining SageTea in 2012, Mark held several full time and contract positions with organizations including Transport Canada, Bell Canada,/Bell Nexxia, Stentor Communications and the National Hockey League Fans Association. Mark holds a Secret Level Clearance.

Frederic Leroux – Sales & Software Support

Fred is a dedicated sales and software support technician.  He is currently doing his BA Mechanical Engineering at the University of Ottawa, Ottawa, Ontario.  Fred’s interest in robotics and AI makes him a perfect addition to our success team with SageTea’s AI software platform.

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